We had 8 windows replaced, 5 of them large panels. Given the pandemic and supply line issues, response time for installation was good. Upon completion, Abby's quality satisfaction follow up was conducted and they found several issues that needed attention. As a result, several areas were redone to their and our satisfaction. We are very pleased with the type and quality of the windows. As a result, our rooms are now warmer in cold weather. Their quality standards and follow up are exceptional. We are fully satisfied.
We recently had our entire house done by Abby. They were extremely professional and did a great job! Andrew Kuehneman did a fantastic job from start to finish. He was always available with any questions I had, came out to the house multiple times to make sure the job was done right, and when we ran into a scheduling snag he made sure the job got done on time. Couldn't recommend this company more!
I was extremely satisfied with the responsiveness and customer service from Abby Window and doors. John, the installer, did a phenomenal job at installing my new storm door. The main entry door needed a slight adjustment, and he even took care of that without me even mentioning it. I would give them repeat business should I need any other product that they offer down the road.
Our salesman Andrew Kuehneman was friendly & knowledgeable, a pleasure to work with. Computer software takes the guessing out of the equation, and you can see your chosen door in all of the color combinations. The gentleman who came to take detailed measurements was very informative, explaining why our door replacement was not just a simple swap out. The installation was scheduled within the promised timeline, and the installer was absolutely a skilled tradesman and very proud to be sure the project was completed correctly. All of this was followed up by a meeting with Josh, to make sure Abby met our expectations. Our experience proves it isn�t only about price when selecting a contractor! Go team Abby, see you for our next project!
Andrew, our salesperson, was professional, knowledgeable and not "salesman" pushy. James and the entire install team were great! We replaced 100% of the 20+yr old windows in our home and they were able to do it within 2-3days, despite the January weather, cold temperatures and some unexpected challenges. They were polite, clean & offered suggestions/expertise on some siding work we'd had previously done with another company. Overall, we absolutely love the overall look and quality of our new windows. (and we love that it's a Made In the USA product!) We have, and will continue, to recommend this company whenever possible!
We needed to replace our picture window because it was original to the house. The seal had broken and it was always cloudy and we could never clean it off because it was between the double panes of glass. Cold air was coming in and no longer energy efficient. We saw Abby's television ad and thought why not call for an estimate. We already had done some research and knew what we wanted. Our sales person showed us, based on our wants, the options for replacing the window. He explained features and benefits took some initial measurements and provided our estimate. The investment in the window replacement was worth it. I would say it was reasonably quoted. The time it took from order to install was 6 mos. This is because the windows are custom. It was not a plug and play window. Stud to stud fit. Our installation team was great. They were prompt and very respectful of our interior while working, cleaning up when finished. They also explained things along the way. Inspected the existing framing to make sure there was no unseen damage. He did say if he found anything he would repair it. From sa
My entire experience with Abby Windows was positive from start to finish. My initial salesman was knowledgeable and enthusiastic. He showed me several options and helped me understand what would work best in my home. My window arrived exactly within the time I was told it would arrive. The installation was flawless. The installers were professional and efficient. I also appreciated the follow up visit several weeks after the installation where I had the chance to ask questions. My new new window is fantastic, and I would definitely use Abby Windows in the future.
Love our new doors! Had an amazing experience starting with the sales member Andrew. Very up front and honest. He worked with us to get to a good price for doors we would love and he did just that! Wade our installer was the perfect person you want working on your home. From first impressions to the final details he�s professionalism and pride in his work gave us ease knowing we made the right choice going with Abby�s
We had an amazing experience with Abby! From the salesperson, Lauren, to the installer, Carlos, we received excellent communication and accurate expectations. Amber was our direct contact for our windows installation. Josh was our final inspector of the installation and all he cared about was our happiness with the final product and our experience. I would definitely recommend Abby to anyone looking to have the windows and/or exterior work done on their home. Thanks guys!
They are AWESOME. From the moment I contacted Abby Windows for an estimate, I knew it was the company I had to go with. A+ customer service throughout the entire project. Taylor was always so helpful whenever I had questions and if she didn�t know the answer, she would find it. The installation crews were very professional, clean, and timely. Such beautiful craftsmanship! The roofing team also deserves a special shout out. I�ve never been one to think a roof is beautiful, but they changed the game. They got the job done quick and cleaned up as if they were never there. If you need new windows, doors, or roofing, Abby windows is the go-to!